Get in Touch
Have a question, spotted an outdated step, or want us to cover a topic? We read every message. Use the form below or email us at [email protected] , and we will get back to you within 2 to 3 business days.
What You Can Contact Us About
We are happy to hear from you about:
- Corrections: a guide that no longer matches the app, a policy that changed, or a fact you think is wrong. Please include the page link and what you saw, and a screenshot helps if you have one.
- Topic requests: questions about schedules, hours, pay, or benefits you would like us to answer in a guide.
- General feedback: what is working, what is confusing, and what would make the site more useful.
- Business inquiries: partnerships or other site related questions.
When we confirm a correction, we update the guide and its last updated date. Partners often notice changes first, so your reports genuinely help everyone who reads the site.
What We Cannot Help With
Starbucks Schedule Guide is an independent website. We are not affiliated with Starbucks Corporation, and we cannot see or change your schedule, hours, pay, benefits, or account.
Please never send us your partner number, password, Social Security number, or pay stubs. We will never ask for them.
For issues with your own job, these are the right places to go:
| Issue | Who to contact |
|---|---|
| Missing shifts, schedule changes, time off, store transfers | Your store manager or shift supervisor |
| Hours, pay, or HR questions | Starbucks Partner Contact Center at 888 SBUX 411 (888 728 9411) |
| Benefits eligibility questions | Starbucks Benefits Center at 877 SBUXBEN (877 728 9236) |
| Login or app access problems | Your store manager, who can point you to Starbucks technical support |
If your schedule is simply not loading, our guide on what to do when your Starbucks schedule is not showing may solve it faster than waiting on a reply.
Your Privacy
We use the information you send only to respond to your message and improve the site. We do not sell or share your contact details. For more, see our Privacy Policy.
Thanks for helping us keep Starbucks Schedule Guide accurate and useful for partners everywhere.